15:14, Sunday 12th January 2025
INFILL APPOINTMENTS REQUIRE
A MINIMUM OF 40% LASH RETENTION
TO COMPLETE. IF YOU ARRIVE WITH LESS
THAN THIS AT THE TIME OF THE APPOINTMENT
IT WOULD BE CLASSED AS A NEW SET
AND CHARGED ACCORDINGLY.
PLEASE MAKE SURE WHEN BOOKING
YOU SELECT THE CORRECT OPTION
TO AVOID ADDITIONAL CHARGES.
PATCH TESTS ARE NO LONGER A
COMPULSORY REQUIREMENT DUE
TO A CHANGE IN MANUFACTURING
REGULATIONS HOWEVER I DO
RECOMMEND ONE IF YOU ARE A
NEW CLIENT OR HAVE NO PREVIOUS
EXPERIENCE WITH LASH EXTENSIONS
IT IS EXTREMELY IMPORTANT
YOU ATTEND YOUR APPOINTMENT
WITH CLEAN LASHES. THIS MEANS
NO EYE PRODUCTS OR MAKE UP OR STRIP LASH GLUE .
ALL CLIENTS TO CONTINUE RECOMMEDED AFTERCARE AT HOME TO PRESERVE YOUR LASHES IN GOOD CONDITION, ASK ME FOR ADVICE IF YOURE UNSURE OF RECOMMEDED METHODS.
PLEASE DO NOT ATTEND YOUR
APPOINTMENT WITH DAMP/WET HAIR
AS THIS CAN AFFECT THE HUMIDITY
IN THE ROOM AND INTERFERE WITH
THE GLUE SETTING CORRECTLY.
IF YOU ARE UNHAPPY WITH YOUR TREATMENT
OR HAVE ANY ISSUES PLEASE LET ME KNOW
AS SOON AS POSSIBLE.
IF I AM CONTACTED WITHIN 48 HOURS
I WILL ARRANGE A NEW APPOINTMENT
TO ASSESS THE SITUATION AND CORRECT
IF APPLICABLE. CONTACT MADE AFTER THIS
WILL RESULT IN A CHARGEABLE FEE
AS ISSUES WILL BE DOWN TO AFTERCARE
(I WILL ASSESS AT MY OWN DISCRETION)
I DO NOT OFFER REFUNDS
AS PRICES ARE CHARGED TO COVER
PRODUCTS USED AND TIME SPENT.
PLEASE TRY TO ARRIVE ON TIME
FOR YOUR APPOINTMENT | APPRECIATE
THIS IS NOT ALWAYS POSSIBLE HOWEVER IF YOU
ARE MORE THEN 10 MINUTES LATE (UNLESS PRE AGREED)
| WILL NOT BE ABLE TO CARRY OUT YOUR APPOINTMENT.
48 HRS NOTICE IS REQUIRED TO RESHEDULE/ CANCEL YOUR APPOINTMENT.
LESS THAN 48HRS NOTICE WILL RESULT IN THE FULL PRICE OF YOUR APPOINTMENT BEING CHARGED TO THE CARD REGISTERED TO THE BOOKING SYSTEM.
ANY OUT STANDING CHARGES MUST BE PAID BEFORE FUTURE BOOKINGS ARE TAKEN. IT WOULD THEN BE AT MY DISCRETION TO ALLOW YOU TO BOOK IN THEREAFTER.
PLEASE UNDERSTAND THAT WITH MY MOVE OF PREMISES, THESE POLICYS ARE IN PLACE TO ENABLE ME TO OFFER THE BEST AND MOST CONSISTANT SERVICE TO YOU ALL.
LOVE RACH x
